Responsible Gaming

Our Commitment to You

At Sky City Online Pokies NZ, we're committed to promoting responsible gaming. Online pokies should be enjoyed as entertainment only – never as a way to earn money or solve financial problems. If you choose to play, please do so responsibly and within your means.

Age Verification

You must be at least 18 years of age to access and use our platform. It is illegal for anyone under 18 to gamble in New Zealand. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Be honest with yourself. If you recognize any of the following signs, you may be developing a gambling problem:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding your gambling activity or lying about the amount you gamble
• Gambling to escape problems, stress, or negative emotions
• Neglecting family, friends, work, or other responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling anxious or irritable when unable to gamble
• Failed attempts to reduce or stop gambling
• Risking important relationships or opportunities because of gambling

Self-Help Tools

We provide tools to help you stay in control:

• Deposit Limits: Set a maximum amount you're willing to spend per day, week, or month
• Loss Limits: Set a maximum amount you're willing to lose before stopping play
• Reality Checks: Regular reminders of how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break

Take advantage of these features to maintain control over your gaming experience.

Support Organizations in New Zealand

If you or someone you know is struggling with gambling, help is available:

• Problem Gambling Foundation (PGF)
  Free, confidential support services for problem gamblers and their whānau
  Phone: 0800 664 262
  Website: www.problemgambling.nz
• Gambling Helpline (Samaritans)
  24/7 support for those affected by problem gambling
  Phone: 0800 008 007
• Gamblers Anonymous (New Zealand)
  Peer support meetings and recovery programs
  Website: www.gamblersanonymous.org.nz

International Support Resources

Additional resources are available internationally:

• GamCare (UK) – Support and information for problem gamblers
• GamStop (UK) – National self-exclusion scheme
• Gambling Help Online (Australia) – Free counselling and support
• Responsible Gambling Council (Canada) – Education and support
• National Council on Problem Gambling (USA) – Resources and referrals

Take Action Today

If you're experiencing problems with gambling, please reach out for help immediately. Problem gambling is treatable, and support is available. Contact the Problem Gambling Foundation on 0800 664 262 or visit their website for confidential assistance. Remember: you're not alone, and seeking help is a sign of strength, not weakness.

Last updated: 2026